Privacy Policy

Welcome to CORTney.ai! This Privacy Policy ("Privacy Policy") provides you ("Customer" or “You”) with information about how CORTney.ai, L.L.C., an Arizona-based limited liability company (“CORTney.ai”), manages your personal information.

CORTney.ai respects your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights. When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to facilitate your access. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

1. Information We Collect

• Inputs submitted through queries or project context;

• Outputs generated by our AI tools;

• Usage logs for quality assurance (anonymized);

• Account details (name, email, organization, if applicable).

2. How We Use Data

• To provide and improve our Services;

• To troubleshoot issues and analyze usage;

• To enforce security, terms, policy, and legal compliance;

• Operate, evaluate, and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions).

• We also may use the information in other ways for which we provide specific notice at the time of collection.

• THIS PRIVACY POLICY DOES NOT APPLY TO INFORMATION COLLECTED BY:

offline or through any other means, including on any other website operated by CORTney.ai or any third party (including our affiliates and subsidiaries); or any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on any of our Websites or social media applications.

3. Data Sharing

We do not sell or rent your data. We use third-party processors like OpenAI to process Inputs and generate Outputs. All third-party access is governed by contracts and confidentiality.

4. Data Security

• TLS encryption for data in transit;

• Strict access controls and regular audits;

• Incident response plans and security testing.

5. Your Rights

• Request access to your data;

• Request deletion or correction;

6. Data Retention

Data is retained as long as necessary for operation or as required by law. We purge session logs after 90 days unless otherwise agreed.

7. Children’s Privacy

CORTney.ai is not intended for users under 16. We do not knowingly collect data from minors. If we become aware that we have inadvertently received personal information from a visitor under the age of 16 on the Website, we will delete the information from our records.

8. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

After reviewing this Privacy Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:

9. California Residents

CALIFORNIA RESIDENTS

As of January 1, 2020, California residents are provided with specific rights regarding their personal information. This section describes further how we comply with the requirements of the California Consumer Privacy Act of 2018 (“CCPA”) and your rights under that law. Any capitalized terms used but not defined in this section shall have the meanings given to them in the CCPA.  This section does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.

We collect this personal information from the following categories of sources:

• Consumers, including you;

• Service providers;

• Affiliates;

• SMS; and

• Third party sources, including social media.

Why We Use and Disclose California Information.

We use and disclose the personal information we collect for our commercial and business purposes as further described in this Privacy Policy. These commercial and business purposes include, without limitation:

Our commercial purposes, including fulfilling orders, improving our website and presenting its contents to you, marketing, advertising, offering promotions, authentication, providing you with information you request, identity resolution, fraud prevention, facilitating transactions, and providing you with customized services or recommendations near you (including marketing and advertising).

Our business purposes as identified in the CCPA, which include:

• Auditing related to our interactions with you;

• Legal compliance;

• Detecting and protecting against security incidents, fraud, and illegal activity;

• Debugging and improving our services;

• Performing services (for us or our service provider) such as account servicing and analytics;

• Internal research for technological improvement;

• Internal operations;

• Processing job applications;

• Testing, research, analytics and development;

• Activities to maintain and improve our services; and

• Other one-time uses.

Your Rights and Choices

As applicable under the CCPA, from January 1, 2020, if you are a California resident, you may make requests to us as set out below. We will review all requests received and determine the extent to which and how to respond. We will not discriminate against any California resident who makes such requests.

Right to access/know

You may request from us a list of: (i) the categories and specific pieces of personal information we collect, use, disclose, and sell about you; (ii) the categories of sources from which we collected your personal information; (iii) our purposes for collecting or selling your personal information; (iv) the categories of your personal information that we have either sold or disclosed for a business purpose; and (v) the categories of third parties with which we have shared personal information. In addition, for certain categories of personal information, you have the right to request a list of what personal information (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties.

Right to delete your personal information

You may request to delete your account and the personal information we have collected from you or maintain about you.

Right to opt-out from the sale of your personal information

You may request, at any time, to direct us to stop “selling” (for the purposes of the CCPA) your personal information. California law may characterize our sharing of personal information with companies that provide services to us, such as companies that help us to market or advertise our products and services to you, as “sales”. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

Right to Non-Discrimination

You have the right to not receive discriminatory treatment for the exercise of the privacy rights conferred by the CCPA. We may offer you certain financial incentives permitted by applicable law as compensation for allowing us to collect, sell, or maintain your personal information.

Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third-party websites. We currently do not change our tracking practices in response to “do-not-track” signals or other similar mechanisms.

California law also requires website and online service operators to disclose whether third parties may collect personal information about their users’ online activities over time and across different sites when the users use the operator’s website or service. Third parties that have content or services on our Website such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information.  These third parties do not change their tracking practices in response to “do-not-track” signals from your web browser and we do not obligate these parties to honor “do-not-track” signals. To learn more about browser tracking signals and “Do Not Track,” please visit HTTP://ALLABOUTDNT.ORG. California residents may exercise rights under CCPA by emailing [email protected].

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected].